Turn your content
into conversations
Upload it, paste it, link it — your content becomes a conversational assistant in minutes. No bloated dashboards, no weird pricing, no tech headaches
Features
Our smart assistants empower businesses to deliver seamless customer interactions—without the complexity or steep costs of traditional solutions.
Flexible Knowledge Base
One or multiple documents —Upload, paste, or write directly to create a rich knowledge base.
Brand-Matched Replies
Customize how your assistant speaks —set tone, intro messages, and behavior so it fits right in.
Easy Integration
Add it to your site in seconds —just copy a snippet or use Google Tag Manager.
Flexible AI Backend
Backed by industry-leading language models —Select from available providers depending on your plan.
Simple Plans, Serious Power
Everything you need to launch fast, grow confidently, and keep full control.
Free
- 250 messages per month*
- 1 assistant
- Single-document knowledge base
- Up to 4,000 characters per document
- Powered by ilo badge on widget
- Basic widget styling
Pro
- 20,000 messages per month
- Up to 2 assistants
- Knowledge base with up to 5 documents
- Up to 4,000 characters per document
- No powered by ilo branding
- Advanced widget styling
Business
- 100,000 messages per month
- Up to 10 assistants
- Knowledge base with up to 20 documents
- Up to 8,000 characters per document
- No powered by ilo branding
- Fully customisable widget
Need more credits, a custom model, or integrations? Let's talk about enterprise plans.
Frequently Asked Questions
Browse the most common questions, or just ask ilo directly! :)
How do I create an assistant?
Just upload, paste, or link your content. ilo automatically turns it into a smart conversational assistant—no coding, no technical setup.
What kind of content can I use?
You can upload files, paste raw text, or write directly into the platform. Document have different limits depending on your plan.
How many documents can I upload?
It depends on your plan. Free users can use one document, while paid plans users can work with multiple documents.
Is it better to use a single document or multiple documents?
It depends on your content and workflow. A single document is simple and may yield faster results, especially for small sites or focused use cases. Multiple documents help you organise your knowledge base better—great for separating topics, teams, or product lines. A common pattern is using one summary document as an overview, and supporting it with more detailed documents for depth.
How should I organise my knowledge base for best results?
Think about how your customers ask questions. Group content by theme (e.g., Shipping, Returns, Product Details), and keep each document clear and concise. Avoid duplicate content across documents, and ensure key answers appear early in the text. The clearer and more structured your content, the better your assistant will perform.
What happens if I run out of messages?
If you exceed your monthly message limit, your assistant will stop responding and the widget will no longer appear. Message quotas reset at the beginning of each calendar month.
Do unused messages carry over to the next month?
No, message quotas reset at the beginning of each calendar month. Unused messages do not roll over.
Can I try ilo for free?
Yes! You can get started with our Free plan — no credit card required. It includes 250 messages/month, 1 assistant, and a single document knowledge base.
Is pricing usage-based or flat rate?
ilo uses simple flat-rate pricing per month based on your selected plan. There are no overage fees or pay-as-you-go surprises.
Can I integrate ilo with other platforms or tools?
At the moment, ilo doesn’t offer native integrations. However, paid plans include API access so you can build your own. A mobile SDK for Flutter is also in development.